UniversitasAI

User Manual — Select your role to get started

Patent Pending · USPTO 63/990,389 + 64/053,198
💻
Administrator
Staff dashboard, AI agents, operations
🎓
Student
Portal, courses, finance, AI assistant
📚
Faculty
Grades, attendance, office hours
🏆
Alumni
Transcript, career, events, benefits
Manual
No matching sections found.
Chapter 1

Getting Started

Welcome to the UniversitasAI Admin Dashboard — the command center for managing your institution with AI-powered automation.

Logging In

  1. 1
    Open the Admin Dashboard
    Navigate to the admin URL (typically admin.yourdomain.com).
  2. 2
    Enter Credentials
    Use your staff email and password. Contact IT if this is your first login.
  3. 3
    Landing Page
    You arrive at the Dashboard (Simple mode) or Mission Control (Full mode), depending on your setting.

Simple vs. Full Mode

The dashboard has two modes, toggled via the switch in the top bar:

FeatureSimple ModeFull Mode
Dashboard viewKPI cards, status, quick linksMission Control (8 widget sections, drag-and-drop)
Sidebar items~12 essential items~50 full navigation
Best forDay-to-day operationsPower users & administrators
💡
Tip: Start in Simple mode to learn the essentials, then switch to Full mode as you become comfortable.

Command Palette (Cmd+K)

Press +K (Mac) or Ctrl+K (Windows) to open the command palette. From here you can:

  • Jump to any page by typing its name
  • Search for students, leads, or users by name or ID
  • Quick-access common actions

Notifications

The bell icon in the top-right shows your unread count. Notifications include system alerts, approval requests, and AI-generated insights. Real-time delivery via Server-Sent Events (SSE).

Dark Mode

Toggle from the top bar. Both the admin dashboard and this manual respect dark mode independently.

First-Login Tour

When you log in for the first time, a welcome tour appears with 5 steps introducing the most important features:

  1. 1
    Welcome
    Overview of UniversitasAI and the 25 SphereAgents.
  2. 2
    AI SphereAgents
    How to find and interact with department-specific AI agents in the sidebar.
  3. 3
    KPI Dashboard
    Where to find institutional analytics and cross-portal intelligence.
  4. 4
    Autonomous Operations
    How 69 scanners work and where to review the Supervisor Queue.
  5. 5
    Help & Guides
    Press ? for context help. Links to the Executive Guide and User Manual.

You can skip the tour at any time. It won’t appear again after completion or dismissal.

Layout Overview

The admin dashboard has a dark gradient floating sidebar on the left with 4 collapsible sections (Overview, Admissions, AI SphereAgents, Administration) and a frosted glass navbar at the top. The main content area fills the rest of the screen.

UniversitasAI ● Dashboard ○ Calendar ○ Analytics ADMISSIONS ○ Leads ○ Students ○ Documents AI SPHEREAGENTS ○ Enrollment ○ Student Success ADMINISTRATION ○ User Management Dashboard 🔍 🔔 M 👥 4,210 Students 📈 1,200 Active Leads 💰 AED 2.1M Revenue 57 AI Scanners Enrollment Trends Recent Activity Grade finalized New lead added Payment received AI action taken Risk alert
Admin dashboard layout — dark sidebar, frosted navbar, KPI cards, and content area
Chapter 2

Overview Section

Dashboard, calendar, analytics, reports, and executive briefing.

Dashboard / Mission Control

In Simple mode, the dashboard shows gradient KPI cards (total students, active leads, revenue, pending actions) plus system status and quick links.

In Full mode, Mission Control displays 8 draggable widget sections (enrollment funnel, recent activity, AI actions, alerts, calendar preview, etc.). Customize by toggling widget visibility and drag-and-drop reordering. Layout persists in localStorage.

Calendar

A cross-domain month grid aggregating events from 5 sources: class schedules, assignment deadlines, fee due dates, grant milestones, and institutional events. Use category filters to show/hide sources. Click any day to see event details.

Analytics (6 Tabs)

The analytics dashboard has 6 tabs:

  1. KPIs — real-time institution metrics
  2. Enrollment Trends — term-over-term enrollment charts
  3. Revenue — tuition and fee collection trends
  4. AI Performance — SphereAgent action counts and success rates
  5. Predictive Insights — risk scores, revenue forecasts, configurable risk weights
  6. Reports — downloadable PDF/Excel reports (enrollment, revenue, demographics, graduation, AI activity)
Analytics Dashboard KPIs Enrollment Revenue AI Perf. Predictive Reports 📈 Total Students 4,210 💰 Revenue (YTD) AED 12.4M 🎯 Active Leads 1,200 🤖 AI Actions 2,847 Enrollment Trend 500 400 300 200 100 F2023 S2024 F2024 S2025 F2025 S2026 Quick Reports 📄 Enrollment Report PDF 💰 Revenue Report XLS 👥 Demographics Report PDF 🤖 AI Activity Report XLS
Analytics Dashboard — KPI cards, enrollment trend chart, and quick report downloads

Report Generator

Type a natural-language request (e.g., “Show me enrollment trends for MBA programs over the last 3 terms”) and the AI generates a formatted report with insights. Results are cached for 1 hour and downloadable as PDF or Excel.

Executive Briefing

An AI-compiled summary of institutional health, aggregating data from 8 sources: orchestration, outcomes, ROI, escalations, KPIs, strategic goals, predictive risk, and agent trends. Sent weekly via email to all admins (Monday 7 AM). Includes a role selector for focused briefings (advisor, financial officer, dean, faculty).

Chapter 3

Admissions

Manage leads, students, documents, registrations, and payments.

Leads

The Leads page is your pipeline view. Every prospective student starts as a lead.

  1. 1
    View All Leads
    A filterable, sortable table showing name, email, source, status, and AI-calculated lead score (0–100).
  2. 2
    Lead Detail
    Click any lead to see their full profile: contact info, interaction history, AI analysis panel, and conversion probability.
  3. 3
    Convert to Student
    When a lead is accepted, use the Convert to Student action to create their student record automatically.
Name Email Source Status Score Last Activity Ahmed Al-Rashid ahmed.r@email.com Website Qualified 86 2 hours ago Fatima Hassan f.hassan@email.com Referral New 72 1 day ago Omar Khalid omar.k@email.com LinkedIn Contacted 54 3 days ago Sara Al-Mahmoud sara.m@email.com Event Qualified 92 5 hours ago Yousef Nabil y.nabil@email.com Walk-in Inactive 22 2 weeks ago Showing 1-20 of 1,200 leads < 1 2 >
Leads table with AI-calculated score bars, status badges, and pagination
📝
Note: Lead scores are computed automatically by the AI using engagement signals (email opens, page visits, form submissions). Higher scores indicate greater conversion likelihood.

Students

The Students page lists all enrolled, graduated, and inactive students. Click any student for their full profile: personal info, academic history, financial status, and document uploads. Key actions include:

  • Edit student information
  • View enrollment and grade history
  • Send notifications
  • View AI-generated risk assessment

Documents

Central document hub for all uploaded files (transcripts, IDs, certificates). Documents have a verification workflow: PendingUnder ReviewVerified or Rejected. Adobe Sign e-signatures auto-trigger verification on completion.

Registrations

View and manage course registrations. A state machine governs the lifecycle: pending → confirmed → enrolled (or withdrawn/cancelled). Bulk actions available for term registration processing.

Payments

View all payment transactions. Supports three payment providers: Stripe (cards), PayTabs (regional), and Tabby (BNPL). Each payment shows amount, method, status, and receipt. Failed payments are automatically retried.

Chapter 4

AI SphereAgents — Academic

Six agents focused on enrollment, student success, curriculum, research, grades, and LMS.

Each AI SphereAgent has a dedicated dashboard accessible from the sidebar under AI SphereAgents → Academic. Dashboards follow a common pattern: overview KPIs at the top, tabbed content below, and an AI chat panel for natural-language interaction.

Enrollment SphereAgent

What it does: Manages the entire enrollment funnel from lead capture to registration. Scores leads, predicts conversion, sends follow-up emails, and optimizes outreach timing.

How to access: AI SphereAgents Academic Enrollment

Key actions: View funnel metrics, configure scoring weights, review AI-generated follow-up suggestions.

Student Success SphereAgent

What it does: Monitors student risk signals (GPA drops, low attendance, payment issues) and generates early interventions. Creates personalized success plans.

How to access: AI SphereAgents Academic Student Success

Key actions: Review at-risk students, configure alert thresholds, view intervention history.

Curriculum Design SphereAgent

What it does: Analyzes course offerings, student demand, and market trends to recommend curriculum changes. Tracks learning outcomes.

How to access: AI SphereAgents Academic Curriculum Design

Key actions: View course analytics, compare programs, generate curriculum reports.

Research Analytics SphereAgent

What it does: Tracks research output, publications, grants, and faculty research activity.

How to access: AI SphereAgents Academic Research Analytics

Grade Management

What it does: Administrative view of all grade submissions across sections. Monitor the draft → submit → finalize pipeline, enforce deadlines, and handle override requests.

How to access: AI SphereAgents Academic Grade Management

LMS Management

What it does: Learning Management System integration — course content, learning objectives, and student progress tracking.

How to access: AI SphereAgents Academic LMS Management

Chapter 5

AI SphereAgents — Operations

Eight agents for HR, finance, token economy, scheduling, risk, IE, knowledge, and library.

Human Resources

What it does: Employee lifecycle management, leave tracking, onboarding workflows, and HR analytics.

How to access: AI SphereAgents Operations Human Resources

Budget & Finance

What it does: Budget planning, expense tracking, financial forecasting, and departmental budget allocation.

How to access: AI SphereAgents Operations Budget & Finance

Token Economy

What it does: Manages the ADSM Coin and Points ecosystem. View wallets, reward rules, merchant payments, and XP-to-Points bridge. Configure reward multipliers.

How to access: AI SphereAgents Operations Token Economy

Scheduling

What it does: Advanced course scheduling with four-type conflict detection, alternative suggestions, and visual analytics.

How to access: AI SphereAgents Operations Scheduling

Key features:

  • Weekly Calendar (default tab) — interactive time grid (7 AM – 9 PM, Mon – Fri) with color-coded course blocks and hover tooltips
  • Conflict Detection — four types: room double-booking, instructor overlap, insufficient gap (10/20 min same/different building), capacity overflow
  • Auto-Validation — creating or updating a schedule automatically checks for conflicts; returns HTTP 409 on high-severity conflicts
  • Scan Conflicts button — triggers a bulk scan of all schedules, persisting every detected conflict
  • Alternative Suggestions — up to 8 conflict-free time/room options per conflicting schedule
  • Peak Hours Heatmap — class density visualization with busiest/quietest slot indicators
  • Instructor Workload — per-instructor teaching hours and schedule density
Risk & Compliance

What it does: Monitors institutional risks, regulatory compliance, and generates alerts for policy violations.

How to access: AI SphereAgents Operations Risk & Compliance

Institutional Effectiveness

What it does: Accreditation support, assessment cycle tracking, and institutional performance metrics.

How to access: AI SphereAgents Operations Institutional Effectiveness

Knowledge Base

What it does: AI-powered knowledge management with RAG search over indexed articles.

How to access: AI SphereAgents Operations Knowledge Base

Library & Lab

What it does: Library resource management, lab equipment booking, and research facility scheduling.

How to access: AI SphereAgents Operations Library & Lab

Chapter 6

AI SphereAgents — Outreach

Nine agents for marketing, social media, campaigns, career, graduation, continuing education, international affairs, and gamification.

Marketing

What it does: Campaign management, audience segmentation, content creation, and ROI tracking.

How to access: AI SphereAgents Outreach Marketing

Social Media

What it does: Multi-platform social management (Twitter, LinkedIn, Meta). Inbox for incoming messages with sentiment analysis. Post composer with AI-assisted content and character limit enforcement. OAuth-connected accounts.

How to access: AI SphereAgents Outreach Social Media

Key features: Inbox tab (master-detail, sentiment badges, AI reply suggestions), Post Composer (multi-account publish, AI content generation), Content Calendar (AI-generated weekly plans with Gulf Time optimization).

Campaigns & Automation

What it does: Create and manage outreach campaigns. Campaign automation includes email sequences with Jinja2 templating.

How to access: AI SphereAgents Outreach Campaigns

Career Services

What it does: Job posting management, employer partnerships, career event coordination, and placement analytics.

How to access: AI SphereAgents Outreach Career Services

Graduation & Alumni

What it does: Graduation audit processing, alumni record creation, alumni engagement tracking.

How to access: AI SphereAgents Outreach Graduation & Alumni

Continuing Education, International Affairs, Gamification

Continuing Education: Non-degree programs, professional development courses, and lifelong learning.

International Affairs: Student exchange, visa support, international partnerships.

Gamification: XP, badges, leaderboards, and streaks to drive student engagement.

Chapter 7

AI SphereAgents — Innovation

Four agents for industry engagement, incubator, strategic projects, and general services.

Industry Engagement

What it does: Manages partnerships with industry, internship programs, guest lectures, and advisory boards.

How to access: AI SphereAgents Innovation Industry Engagement

Incubator

What it does: Student and faculty startup incubation, mentoring coordination, and pitch event management.

How to access: AI SphereAgents Innovation Incubator

Strategic Projects

What it does: Project portfolio management, milestone tracking, and resource allocation for institutional initiatives.

How to access: AI SphereAgents Innovation Strategic Projects

General Services

What it does: Facilities management, maintenance requests, campus services, and general administration support.

How to access: AI SphereAgents Innovation General Services

Chapter 8

Data & Communications

User management, document hub, data import, email, and communication center.

User Management

Manage all system users (staff, faculty, students). Key actions:

  • Create users with role assignment (admin, staff, faculty)
  • Edit roles, permissions, and SphereAgent access
  • Deactivate/reactivate accounts
  • View As — preview the dashboard as another user’s role for support purposes

Document Hub

Central repository for knowledge articles indexed by the RAG pipeline. Upload articles, tag categories, and monitor indexing status.

Data Import

Import data from Excel/CSV files for 14 entity types (students, courses, employees, leads, etc.). The importer maps columns to fields, validates data, and resolves foreign keys automatically.

Email Dashboard

Manage email sequences and templates. 5 pre-built sequences for welcome, application follow-up, enrollment confirmation, and more. Each sequence has steps with delays, Jinja2 template editing, and performance stats.

Communication Center

Unified log of all outbound messages (email, SMS, WhatsApp, Telegram). Two tabs:

  • Overview — KPI cards (sent today, delivery rate, channel distribution), daily volume chart, channel pie chart
  • Message Log — filterable table with channel and status badges, expandable message details
Chapter 9

Finance & Compliance

Accounting, procurement, payroll, and government reporting.

Accounting (General Ledger)

Full double-entry accounting system with 5 tabs:

  1. Chart of Accounts — 57 seeded UAE-standard accounts, hierarchical view
  2. Journal Entries — create manual entries (debits = credits enforced), view auto-generated entries from payments and procurement
  3. Trial Balance — real-time account balance summary
  4. Financial Statements — Income Statement, Balance Sheet, Cash Flow (from materialized account balances)
  5. Fiscal Periods — open/close accounting periods
Accounting Chart of Accounts Journal Entries Trial Balance Financial Statements Fiscal Periods Code Account Name Type Balance Status 1000 Cash and Cash Equivalents Asset AED 2,450,000 Active 1100 Accounts Receivable Asset AED 890,000 Active 2000 Accounts Payable Liability AED 320,000 Active 4000 Tuition Revenue Revenue AED 8,900,000 Active Showing 4 of 57 accounts + Add Account
Chart of Accounts — 57 UAE-standard accounts with type badges and balances

Procurement

Purchase order lifecycle management with 4 tabs: Purchase Orders, Vendors, Inventory, Reports. POs follow a 6-state machine: draft → submitted → approved → ordered → received → cancelled. PO approval auto-creates GL journal entries (Dr Expense, Cr Accounts Payable). Inventory tracks stock movements with reorder alerts.

Payroll

Payroll processing with 3 tabs: Payroll Runs, Adjustments, Reports. Workflow: calculate → approve → pay. Supports UAE pension deduction, unpaid leave, overtime, and adjustments (bonus, advance, deduction, reimbursement). Generates WPS/SIF fixed-width files for UAE Central Bank submission. EOS gratuity calculator per UAE labor law.

Government Reports

Generate mandatory regulatory reports:

  • CAA Compliance — PDF report for the Commission for Academic Accreditation
  • MOHESR — Excel report for the Ministry of Higher Education
  • ADEK — Excel report for the Abu Dhabi Department of Education and Knowledge
  • AACSB, EQUIS, AMBA — accreditation self-study PDF reports with parametric accent colors
Chapter 10

AI Autonomy

The AI governance stack: task management, agent orchestration, and human oversight.

Task Manager

Unified operations dashboard with 5 tabs:

  • Overview — 6 KPI cards + 18 agent fleet cards showing mode and action counts
  • Sessions — live Redis-tracked AI sessions with idle time tracking
  • Background Jobs — 69+ Celery beat tasks grouped into 12 categories
  • Approval Queue — inline view of pending escalations with SLA countdown
  • Activity Feed — unified log from AI action log + escalations + communication log

Agent Org Chart

Visual hierarchy of all 25 AI agents organized into 4 domain groups (Enrollment, Academic, Support, Growth). Shows live status dots, mode controls (autonomous/supervised/manual), enable/disable toggles, peer mesh connections, and tool listings.

🤖 Meta-Orchestrator Enrollment Enrollment Agent Student Success Marketing Agent Career Agent Graduation Agent Autonomous Supervised Academic Curriculum Agent Grade Management Research Agent LMS Agent Scheduling Agent Support HR Agent Budget Agent Risk Agent Knowledge Agent Library & Lab Growth Social Media Agent Campaign Agent Industry Engagement Gamification Agent Token Economy
Agent Org Chart — 25 AI agents in 4 domain groups with live status indicators

Autonomy Control

Configure the autonomous loop: set agent modes, risk thresholds, scanning interval, and emergency stop. The loop runs every 10 minutes, executing 62 scanners that detect actionable situations.

Supervisor Queue

Review and approve/reject AI-escalated actions. Each escalation shows reasoning chains (detection → evidence → council → recommendation). Medium-risk items auto-approve after 48 hours; high-risk after 72 hours.

Agent Council

View multi-agent deliberation sessions where 2–4 agents convene to analyze complex situations. Council is triggered automatically for non-low-risk actions.

Action Plans

Multi-step coordinated interventions created when a council recommends 2+ actions. Plans follow a lifecycle: proposed → approved → in_progress → completed. Steps execute automatically via Celery every 5 minutes.

Pipeline Monitor

3-tab view of the data pipeline: Overview (funnel KPIs + bar chart), Bridge Activity (7 cross-domain bridges), and Event Stream (real-time domain events).

System Health

Self-healing dashboard with 4 tabs: Overview (component health), Components (consumer states with circuit breaker status), History (healing actions log), Config (failure thresholds and cooldown settings).

Agent Nervous System

Full-screen interactive visualization of real-time inter-agent communication. The 25 SphereAgents communicate like organs in a living organism through a signal bus with 5 signal types (alert, insight, request, status, trend) and 4 priority levels.

  • Network Graph — React Flow canvas showing all 25 agents in 7 domain clusters (Student Lifecycle, Enrollment, Academic, Operations, Engagement, Governance, Strategic Growth) with animated signal edges
  • Agent Detail Panel — click any agent node to see pulse vitals (health score, status), pending signals, subscription patterns, and blackboard entries
  • Cascade Chains — 10 predefined multi-agent response sequences (e.g., student_enrolled triggers 6 agents in sequence: Registration → Student Success → Gamification → Career → Scheduling → Portal). Browse definitions and trigger manually
  • Signal Stream — real-time feed of all signals flowing through the system, color-coded by priority
  • Organism Vitals — global health score, active agent count, signals per minute, and active cascade count displayed at the top
  • Shared Blackboard — Redis-backed key-value store where agents share cross-cutting state (e.g., at-risk student count, enrollment velocity)
Deep integration: The Nervous System is wired into the Event Reactor (domain events auto-emit signals), the Autonomous Loop (broadcasts results and updates agent pulses), and the SphereAgent Mesh (injects pending signals into agent prompt context).
Chapter 11

Advanced Tools

Integration monitoring, APM, knowledge management, audit, webhooks, A/B testing, workflows, and tenant administration.

Integration Health

Monitors 10 external service providers (PostgreSQL, Redis, Azure OpenAI, Stripe, PayTabs, Adobe Sign, Odoo, Telegram, Azure Email, Azure Search) with real-time status, sync logs, and error rates.

APM Dashboard

Application Performance Monitoring with 6 tabs: Overview KPIs, Request Latency, Errors, Background Jobs, AI Performance, and Dependencies. Reads Prometheus metrics in-process.

Knowledge Management

RAG pipeline administration: indexing status, article count, chunk statistics, and search testing. Bulk reindex runs daily via Celery.

Audit Log

4-tab audit dashboard: Overview (KPIs, timeline chart, top users), Activity Log (paginated with action/entity/user filters), User Activity (per-user drill-down), Security (access audit with risk-level badges).

Webhooks

DB-backed outbound webhook management (HMAC-SHA256 signed, exponential backoff). 3 tabs: Overview, Endpoints (CRUD), Deliveries (status log). Inbound receivers for Adobe Sign and Odoo.

A/B Testing

Full experiment lifecycle (draft → running → paused → completed). Create experiments with variant allocation, track metrics (response length, tool calls), and view statistical significance via Welch’s t-test.

Workflows

Visual workflow builder for multi-step automation pipelines. 7 step types (action, condition, delay, email, webhook, approval, notification) with 11 trigger events. Supports event, manual, and scheduled triggers.

Strategic Goals

CRUD for institutional goals with sub-goal hierarchy, AI auto-decomposition, and progress tracking. Autonomous scanner detects stale and at-risk goals.

Diagnostics & System Tests

AI diagnostic tools for testing agent conversations and prompts. System Tests runs automated health checks.

Tenant Admin

Superadmin Only — Manage institutions in the multi-tenant system. Create new tenants, edit branding (name, slug, domain, accent color, logo), view user counts, and deactivate tenants. Each tenant has fully isolated data via row-level security.

Important: Deactivating a tenant prevents all users in that institution from logging in. This action should only be performed by superadmins after confirming with stakeholders.
Chapter 12

KPI Dashboard & Intelligence

Executive analytics, cross-portal insights, and real-time agent monitoring.

KPI Dashboard

A chart-heavy executive page designed for deans and leadership. Contains six sections:

  • KPI Summary Cards — Total Students, Enrollment Rate, Retention Rate, Graduation Rate, Revenue MTD, AI Autonomy
  • Enrollment Trends — Area chart showing enrollment volume over time
  • Revenue Trends — Revenue area chart with period comparison
  • Lead Conversion Funnel — Bar chart: inquiry → application → admission → enrolled
  • Student Risk Distribution — Risk score breakdown plus top-5 at-risk students table
  • AI Agent Performance — Actions, success rates, impact scores per SphereAgent

Use the period selector (6M / 12M / 24M) at the top to change the time range for all charts simultaneously.

Intelligence Overview

A four-tab cross-portal page that aggregates student, faculty, and alumni data:

  • Overview tab: 8 KPIs (total students, average GPA, at-risk count, active alumni, faculty count, sections taught, office hours utilization, employment rate) plus actionable insight cards
  • Students tab: GPA distribution bar chart with grade band percentages and risk breakdown
  • Faculty tab: Workload distribution bars (light/normal/heavy) and office hour stats
  • Alumni tab: Employment rate progress bar and engagement level breakdown
💡
Tip: The Intelligence Overview surfaces cross-department insights automatically. Check the “Actionable Insights” panel on the Overview tab for issues that need coordination between teams (e.g., overloaded faculty, at-risk students with financial stress).

Agent Nervous System

The real-time agent communication dashboard. Shows all 25 SphereAgents as an interactive network graph with live signal traffic:

  • Vitals Bar: Global health score, active agents, signals per minute, active cascades
  • Network Graph: React Flow visualization with 7 domain clusters and animated edges
  • Cascade Panel: 10 cascade chains with step-by-step visualization
  • Signal Stream: Live feed of all signals, color-coded by priority
  • SSE Live indicator: Green pulse showing real-time connection status

All 52 cascade steps across 10 chains execute real backend service methods. The dashboard updates in real time via Server-Sent Events (no polling).

Note: The SSE connection requires an active authentication token. If you see “SSE Off” in the vitals bar, try refreshing the page to re-establish the connection.

Regulatory KPIs

Auto-computes 45 regulatory KPIs across three frameworks (OBF, ADEK uScore, ADSM Initiative). Three tabs:

  • Overview: Summary cards and framework coverage progress bars
  • KPI Registry: Searchable, filterable table with expandable formula details
  • Data Gaps: KPIs needing external data, grouped by framework with suggested actions

Click Recompute to refresh all KPI values from current data.

Digital Twin

Simulate institutional changes before implementing them. Choose from 6 scenario types (enrollment growth, program changes, tuition adjustments, budget cuts, faculty hiring, facility expansion) and see projected impact on metrics, compliance, and finances.

Predictive Budget

Revenue, expense, and cash flow forecasting with conservative/base/aggressive scenarios. AI-generated budget analysis and cost optimization suggestions.

Space Utilization

Room usage heatmaps, underutilized/overutilized room detection, and capacity planning with enrollment growth projections.

Curriculum Designer

AI-powered curriculum health analysis, new course suggestions based on job market demand, and complete program proposal generation.

Accreditation Assembly

Auto-assembles evidence documents for CAA, AACSB, EQUIS, and AMBA from 12 data sources. AI generates professional narratives per section. Tracks completeness and identifies data gaps.

Benchmarking

Anonymous cross-institution performance comparison on 8 metrics with percentile rankings. Only available when multiple institutions are on the platform.

Chapter 13

Demo Mode — What Visitors See

When a prospective buyer or evaluator clicks “Try Live Demo” from universitas.me, they land in a fully populated sandbox tenant. Several dashboard surfaces behave differently in demo mode — intentional changes that surface the patent-bearing differentiators in the first sixty seconds. This chapter exists so administrators can run demos confidently.

The Hero Strip

The dashboard’s top KPI tile row replaces the static “Documents pending review” tile with a live AI Autonomy (7d) tile that pulls from /ai-analytics/performance-summary. It shows three stacked numbers: this week’s auto-executed action count (the headline), the auto-execute rate as a percentage, and the count of escalated actions. The footer caption reads USPTO 63/990,389. Clicking the tile navigates to /autonomy. This tile is visible to all users, not only demo users — it’s the durable home for the autonomy KPI.

The Demo Banner

For demo users only, a violet-to-indigo gradient banner appears between the top toolbar and the page content. It carries:

  • “Demo Mode — You’re exploring with sample data” on the left.
  • “View as” persona switcher dropdown — clicking opens a menu listing Admin (current), Faculty, Alumni, Student. Selecting a non-current role mints a fresh JWT for the corresponding demo user via POST /demo/role-switch?role=<role> and opens the target portal in a new browser tab. The visitor lands signed in to that portal, no credentials required.
  • Patent-pending badgeUSPTO 63/990,389 + 64/053,198, links out to the marketing patent page. Hidden below the lg viewport breakpoint to avoid crowding on smaller screens.
  • “Exit Demo” button — logs out and returns to the demo landing page.

The Live AI Activity Feed

A card titled “AI Activity” with a green “LIVE” badge that pulses when the SSE stream is connected. The feed shows the most recent autonomous decisions across all 25 SphereAgents — agent name, tool name, decision class (auto-executed, confirmed, escalated, denied), confidence percentage, and the time-ago. Clicking a row expands it to show the decision reason, risk level, affected entity, and the original tool arguments.

In the demo tenant, a per-minute pulse task injects realistic AIActionLog rows so the feed animates visibly during evaluation sessions. In production tenants, the feed shows only real autonomous-loop activity (every ten minutes by default).

The Floating “Ask the Dashboard” Pill

A bottom-right pill (only for demo users) labelled “Ask the dashboard” with a pulsing dot. Clicking expands a small panel offering three preset questions (“How many students are at risk this term?”, “What’s our revenue this quarter?”, “Show me upcoming schedule conflicts”) plus a free-form input. Selecting a chip auto-sends the query into the existing UniversalAIPanel; typing your own opens the panel with the input pre-focused. This is on top of the existing “Ask AI” button in the top toolbar — the pill is a more visible entry point for first-time visitors.

The Approval Queue Has Realistic Content

In a demo tenant, the queue is pre-seeded with six AI-proposed actions covering five sphere agents (student-success, scheduling, marketing, finance, hr). Each card shows the priority pill (critical / high / medium), a four-step reasoning chain (scan → analyse → draft → policy), confidence score, risk level, SLA deadline, and the affected entity (a real demo student / lead / schedule / payment / employee). Approving or rejecting writes to the same backend that real escalations use. The seed marker is the prefix [Demo Queue] in the escalation reason — idempotent, so re-running the seeder doesn’t duplicate.

What Stays Disabled in Demo Mode

Demo tenants are protected by a central guard at every external-effect call site. The following actions are dropped silently (with a logged audit line) when the originating tenant is the demo tenant:

  • Email / SMS / Telegram / WhatsApp sends
  • Stripe / PayTabs / Tabby payment intents (forced to BANK_TRANSFER simulation)
  • Adobe Sign envelope creation (returns simulated agreement ID)
  • Twitter / LinkedIn / Meta social posts (marked published with demo- prefix)
  • Outbound webhook deliveries
  • HEDB government API submissions

This means a visitor can click any button on any dashboard page in the demo without the platform reaching out to a real recipient or service. The boundary is enforced by app.core.demo_guard.skip_for_demo_tenant() at every relevant entrypoint.

The Sales-Tour Video

For board-pack replays or pre-meeting context, a 90-second screencast of the demo’s key surfaces lives at docs/marketing/sales-tour-2026-05-01.webm in the repository. Plays natively in any modern browser. Re-record any time via node tools/sales-tour-screencast.mjs; the script captures the dashboard hero, AI Activity feed, Approval Queue, OBEF Scorecard, role switcher, and Ask-the-dashboard panel automatically.

💡
Running a live demo: The first sixty seconds matter most. Open /dashboard, point at the AI Autonomy tile and the patent badge in the banner, scroll down and let the AI Activity feed animate for ~20 seconds, then click the role switcher to show a faculty view. That sequence makes the patent-bearing claim observable before the visitor has clicked anything substantial.
Chapter 1

Getting Started

Welcome to the UniversitasAI Student Portal — your hub for courses, grades, finance, and AI-powered assistance.

Logging In

  1. 1
    Open the Student Portal
    Navigate to the student portal URL (typically portal.yourdomain.com).
  2. 2
    Enter Your Credentials
    Use the email and password provided during onboarding. If you forgot your password, click Forgot Password on the login page.
  3. 3
    Two-Factor Authentication (Optional)
    If you have 2FA enabled (recommended), enter the 6-digit code from your authenticator app after your password.

Portal Layout

The student portal has a sidebar on the left with these main sections:

  • Dashboard — your overview with notifications
  • Academics — courses, grades, schedule, attendance, learning paths
  • Resources — finance, wallet, career, knowledge base, help
  • Ask ADSM — AI assistant chat
Student Portal 📈 Dashboard 📚 My Courses 🎓 Grades 📅 Schedule ☑ Attendance 🕔 Office Hours 💬 Messages ── Resources ── 💰 Finance 💼 Career 🤖 Ask ADSM Dashboard EN AR 🔔 3 A 🎓 Current GPA 3.72 📚 Enrolled Courses 5 💰 Balance Due AED 8,500 Recent Notifications 📋 Grade posted for MGT301 — Strategic Management 2h ago 💰 Payment reminder: AED 8,500 due Mar 15 1d ago 💬 New message from Prof. Ahmed Khalifa 2d ago Today 09:00 – 10:30 MGT301 · Room 204 13:00 – 14:30 FIN201 · Room 301 15:00 – 16:00 ACC201 · Room 105
Student Portal — sidebar navigation, KPI cards, notifications, and today's schedule

Language Toggle

The student portal supports English and Arabic. Click the language toggle (EN/AR) in the top bar to switch. The interface flips to right-to-left (RTL) layout in Arabic.

Dark Mode

Toggle dark mode from the top bar. Your preference is saved and persists across sessions.

Installing as an App (PWA)

The student portal is a Progressive Web App. You can install it on your phone’s home screen for a native app-like experience:

  1. 1
    Open in Browser
    Visit the student portal URL in Chrome (Android) or Safari (iOS).
  2. 2
    Install Prompt
    You will see a banner or toast saying “Install UniversitasAI”. Tap Install.
  3. 3
    Use Offline
    The installed app works offline for previously loaded pages and shows cached data when you have no internet.

First-Login Tour

On your first login, a welcome tour introduces the portal in 4 steps:

  1. 1
    Welcome
    Overview of the student portal and what you can do.
  2. 2
    AI Intelligence Hub
    Personalized insights, grade predictions, and study plans.
  3. 3
    Ask ADSM
    Your AI assistant for academic, financial, and scheduling questions.
  4. 4
    Achievements
    Earn XP, badges, and manage your ADSM Wallet.

Skip anytime — the tour only appears once.

Notifications

The bell icon in the top bar shows your unread notification count. Click it to see recent notifications about grades, messages, payments, and announcements. Notifications are delivered in real-time.

Chapter 2

Overview

Your dashboard, registration, documents, and notification center.

Dashboard

The student dashboard shows at-a-glance information:

🎓
Current GPA
Your cumulative grade point average, updated after each grade finalization.
📚
Enrolled Courses
Number of courses you are taking this term.
💰
Balance Due
Your outstanding tuition or fee balance.
📄
Documents
Pending document submissions or verifications.

Registration Wizard

During registration periods, a Registration button appears on the dashboard. The wizard guides you through:

  1. Selecting your term
  2. Choosing courses / sections
  3. Reviewing schedule conflicts
  4. Confirming enrollment
  5. Paying tuition (or confirming payment plan)

Documents

The documents section shows all files associated with your student record (transcripts, admission letters, submitted forms). You can upload new documents when requested by administration.

Notifications

The notification center shows all alerts in chronological order. You can configure notification preferences in Profile → Notification Preferences to control which alerts you receive by email, SMS, and in-app.

Chapter 3

Academics

Everything related to your courses, grades, progress, and academic journey.

My Courses

View all courses you are currently enrolled in. Each course card shows the course title, instructor, schedule, and room. Click a course to see its materials (uploaded by your instructor), announcements, and grade status.

Grades

The Grades page shows your grades by term:

  • Current term — grades show as “In Progress” until finalized by faculty
  • Past terms — finalized grades with letter grade and quality points
  • Cumulative GPA — your overall GPA across all terms
My Grades Spring 2026 • Cumulative GPA: 3.72 Spring 2026 ▾ Course Credits Grade Quality Pts Status MGT301 Strategic Management 3 A- 11.1 Finalized FIN201 Corporate Finance 3 B+ 9.9 Finalized ACC201 Financial Accounting 3 In Progress MKT310 Digital Marketing 3 In Progress Term GPA: 3.55 Credits Attempted: 12 Credits Earned: 6 Cumulative: 3.72
Grades — term-by-term view with letter grades, quality points, and GPA summary

Progress & Schedule

The Progress page shows your degree progress — how many credits you’ve completed versus what’s required. The Schedule page shows your weekly timetable.

Attendance

View your attendance record for each course. The portal shows your attendance percentage and flags courses where you are below the minimum threshold (typically 75%). Attendance is recorded by your instructor.

Office Hours

Browse and book office hours with your instructors:

  1. 1
    Browse Available Slots
    Go to Office Hours to see available slots from your instructors. Slots show day, time, and location.
  2. 2
    Book a Slot
    Click Book on an available slot. You’ll receive a confirmation notification.
  3. 3
    Cancel if Needed
    You can cancel a booking from the same page. Please cancel at least 2 hours in advance as a courtesy.

Messages

Send and receive messages with your course instructors. The messaging system is enrollment-gated — you can only message instructors for courses you are enrolled in. See a split-panel inbox view similar to email.

Learning Paths

AI-generated learning path recommendations based on your GPA, interests, and market demand. Each path suggests a sequence of courses optimized for your career goals.

Analytics

Your personal analytics dashboard with 9 visualizations showing your academic performance trends, course completion rates, GPA trajectory, and comparison to cohort averages.

Achievements

The gamification system awards XP and badges for academic milestones (perfect attendance, Dean’s List, completing learning paths). View your achievements, rank on the leaderboard, and track your streaks.

Graduation Audit

Check your graduation readiness. The audit compares your completed credits against your program requirements and shows:

  • Requirements met (green check)
  • Requirements in progress
  • Requirements remaining
  • Estimated graduation date

Schedule Builder

Describe your ideal schedule in plain English (“no 8am classes, keep Fridays light”) and AI generates 3 optimal options. Each option shows a score, pros/cons, and weekly calendar preview. Click to enroll.

Resume Builder

AI generates a professional resume from your courses, GPA, skills, and achievements. Paste a job description to get a tailored version with match scoring. Get suggestions on how to strengthen your resume.

Course Recommendations

Personalized course suggestions based on career goals, peer success patterns, and skill gaps. Shows required courses, recommended electives with scores, and courses to consider carefully.

Chapter 4

Resources

Finance, digital wallet, career services, and support tools.

Finance & Payments

The Finance page shows your complete financial picture:

  • Tuition balance and payment due dates
  • Payment history — all past transactions
  • Make a Payment — pay online using Stripe (credit/debit card) or PayTabs. Buy Now Pay Later (Tabby) is also available for eligible amounts.

Digital Wallet (ADSM Coin)

Your ADSM Wallet holds two currencies:

💰
ADSM Coin
AED-pegged digital currency. Deposit real money, use at campus merchants, withdraw to bank.
ADSM Points
Earned through achievements and XP. Redeem for campus perks and discounts. Cannot be withdrawn as cash.

Career Portal

Browse job postings, internships, and career resources. Similar to the alumni career services, but tailored for current students.

Knowledge Base

Search articles, FAQs, and guides published by ADSM. The knowledge base uses AI-powered search to find relevant answers quickly.

Profile & Two-Factor Authentication

Update your personal information and enable 2FA for extra security:

  1. 1
    Go to Profile
    Click your name in the top bar and select Profile.
  2. 2
    Enable 2FA
    In the Security section, click Enable 2FA. Scan the QR code with your authenticator app and enter the 6-digit confirmation code.

Help Center

The Help page includes searchable FAQs and contact information for student services. If you cannot find an answer, use Ask ADSM (Chapter 5) for AI assistance.

My Data (GDPR/PDPL Rights)

Under My Data, you can exercise your data privacy rights:

  • Export Data — download all your personal data in JSON format
  • Request Correction — ask for errors in your data to be fixed
  • Request Deletion — request removal of your data (subject to legal retention requirements)
  • Request History — view the status of your past data requests
Chapter 5

Ask ADSM

Your AI-powered assistant that answers questions about anything at ADSM.

What is Ask ADSM?

Ask ADSM is an AI assistant that can answer questions across 13 categories. It understands natural language and routes your question to the right department automatically.

How to Use It

  1. 1
    Open Ask ADSM
    Click Ask ADSM in the sidebar, or look for the chat panel on the right side of the dashboard.
  2. 2
    Type Your Question
    Ask anything in natural language. For example: “What is my GPA?”, “When is the next payment due?”, “How do I drop a course?”
  3. 3
    Get a Personalized Answer
    The AI pulls data from your actual records (grades, schedule, finance) to give you a personalized response, not generic information.

Example Questions

📚 Academic
“What courses do I need to graduate?”
“What’s my attendance in MGT301?”
💰 Financial
“How much do I owe?”
“When is my next payment due?”
📅 Schedule
“What classes do I have tomorrow?”
“When are Professor Ahmed’s office hours?”
🔧 Support
“How do I reset my password?”
“Where is the library?”
🤖 Ask ADSM ● Online What grade did I get in MGT301? 2:15 PM Here’s your grade for MGT301: 🎓 Strategic Management — A- Quality points: 11.1 • Status: Finalized Your cumulative GPA is now 3.72. 2:15 PM • Sources: Grade Management Agent When is my next payment due? 2:16 PM Ask anything about ADSM...
Ask ADSM — AI assistant pulling personalized data from your actual records

How It Routes Your Question

Behind the scenes, Ask ADSM uses AI intent classification to determine which category your question falls into (academic, financial, scheduling, HR, career, etc.), then queries the relevant system agents in parallel and synthesizes a single answer. You don’t need to know which department to ask — just ask naturally.

💡
Tip: Be specific for better answers. “What grade did I get in ACC201 last term?” works better than “Show me grades.”
Chapter 6

AI Intelligence

Your personal AI-powered analytics dashboard — insights, predictions, and study recommendations tailored to you.

Accessing Intelligence

The Intelligence page has six tabs, each showing a different dimension of your academic data:

Insights Tab

Priority-sorted cards generated from your GPA, credits, finances, and enrollment. Each card is color-coded:

  • 🔴 Danger — immediate action needed (e.g., GPA below threshold)
  • 🟠 Warning — something to watch (e.g., approaching credit limit)
  • 🟢 Success — positive progress (e.g., on track for graduation)
  • 🔵 Info — general recommendations

Grade Predictions Tab

Shows predicted grades for each of your current courses based on assessment performance so far. Includes:

  • Current performance percentage and predicted letter grade
  • Progress bar showing where you stand
  • What-if scenarios: “You need 78% on the final to achieve a B”

Weekly Digest Tab

An auto-generated summary of your week:

  • Academic snapshot: GPA, total credits, active courses
  • Highlights: grades posted, attendance milestones, achievements
  • Focus areas: what to prioritize this coming week

Peer Benchmarks Tab

Anonymous comparison with students in your program:

  • GPA percentile within your cohort
  • Credit completion rank
  • Above/below average indicators
💡
Privacy note: Benchmarks are completely anonymous and only appear when your program has 3 or more students, making individual identification impossible.

Study Plan Tab

Recommended weekly study hours for each course, based on your current performance:

  • High intensity: courses where you need the most improvement
  • Normal/Light: courses where you are on track
  • General study tips and workload distribution suggestions

Risk Awareness Tab

A supportive overview of four risk dimensions:

  • GPA trajectory — is your GPA trending up, stable, or down?
  • Financial standing — any outstanding balances or upcoming payments?
  • Enrollment load — are you taking too many or too few courses?
  • Graduation pace — are you on track to graduate on time?

Each dimension shows one of three statuses: On Track (green), Attention Needed (yellow), or Action Required (red), with specific recommendations.

Chapter 1

Getting Started

Welcome to the UniversitasAI Faculty Portal. This guide covers everything you need to teach, grade, and communicate effectively.

Logging In

  1. 1
    Open the Faculty Portal
    Navigate to the faculty portal URL provided by your institution (typically faculty.yourdomain.com or the link on the main website).
  2. 2
    Enter Your Credentials
    Use the email and password assigned by ADSM administration. If this is your first login, check your email for onboarding instructions.
  3. 3
    Access Your Dashboard
    After login, you are taken to the Faculty Dashboard showing your teaching summary, upcoming classes, and role briefing.

Portal Layout

The faculty portal has a clean sidebar on the left and your main content area on the right. The sidebar contains:

  • Dashboard — your home overview
  • My Courses — all assigned course sections
  • Schedule — weekly timetable
  • Office Hours — manage availability slots
  • Messages — communicate with enrolled students
  • Profile — update your information

Each course section has sub-pages for Grade Entry, Attendance, and Course Materials, accessed by clicking into a specific course.

Dark Mode

Click the moon/sun icon in the top-right of the page to toggle dark mode. Your preference is saved automatically.

First-Login Tour

A 3-step welcome tour appears on your first login:

  1. 1
    Welcome
    Overview of the faculty portal and navigation.
  2. 2
    Grading & Attendance
    How to enter grades and take attendance for your sections.
  3. 3
    Faculty Intelligence
    AI-powered teaching insights, at-risk detection, and workload analytics.

The tour can be skipped and won’t reappear.

💡
Tip: The faculty portal is optimized for mobile. You can take attendance right from your phone during class.
Chapter 2

Dashboard

Your at-a-glance view of teaching load, student stats, and AI-generated insights.

KPI Cards

At the top of the dashboard, you see summary cards for:

📚
Active Courses
Number of course sections you are teaching this term.
🎓
Total Students
Combined enrollment across all your sections.
📋
Pending Grades
Sections where grades have not yet been finalized.
🕔
Office Hours Today
Upcoming office hour slots and pending bookings.

Role Briefing

Below the KPIs, the AI Role Briefing card provides a personalized daily summary. It might highlight:

  • Students at risk in your sections (low attendance or GPA)
  • Upcoming grade submission deadlines
  • Unread messages from students
  • Schedule changes or room reassignments

This briefing refreshes every 4 hours and is powered by the AI engine analyzing cross-system data.

Quick Links

The dashboard includes quick-action buttons that take you directly to your most common tasks: Enter Grades, Take Attendance, and View Schedule.

Chapter 3

My Courses

View and manage all course sections assigned to you.

Course List

The My Courses page shows a card for each section you teach. Each card displays:

  • Course code & title (e.g., MGT301 — Strategic Management)
  • Term (e.g., Spring 2026)
  • Enrolled students count
  • Room & schedule summary

Navigating to Sub-Pages

Click on any course card to open its detail view. From there, use the tabs or links to navigate to:

📋
Grade Entry
My Courses [Course] Grades
Attendance
My Courses [Course] Attendance
📄
Course Materials
My Courses [Course] Materials
Chapter 4

Grade Entry

Enter, submit, and finalize student grades for your sections.

Grade Submission Workflow

Grades follow a three-step lifecycle to ensure accuracy and prevent accidental changes:

  1. 1
    Draft
    Enter letter grades (A, B+, C, etc.) for each enrolled student. Grades auto-save as drafts. You can edit freely at this stage.
  2. 2
    Submit
    Click Submit Grades to lock them for review. Submitted grades cannot be edited without first reverting to draft. This signals to administration that your grades are ready.
  3. 3
    Finalize
    Click Finalize to permanently record grades. Finalized grades update each student's GPA immediately. This action cannot be undone.
Important: Finalization is permanent. Double-check all grades before finalizing. If you need to change a finalized grade, contact administration for an override.

Grade Entry Table

The grade entry screen shows a table with columns for:

  • Student Name & ID
  • Current Grade — dropdown with letter grades (A through F, including +/- modifiers)
  • Status — draft, submitted, or finalized
Grade Entry — MGT301-A: Strategic Management 1 Draft 2 Submit 3 Finalize Student ID Grade Status Last Saved A Amira Al-Maktoum STU-2024-0001 A- Draft Today 10:30 K Khalid Hassan STU-2024-0042 B+ Draft Today 10:28 F Fatima Al-Suwaidi STU-2024-0087 Select ▾ No grade Save Draft Submit Grades ⚠ Grade submission deadline: March 20, 2026 (18 days remaining)
Grade Entry — three-step workflow (Draft → Submit → Finalize) with editable dropdowns

Deadlines

The academic calendar enforces grade submission windows. The system shows a countdown timer when a deadline is approaching. If the grading window has closed, you will see a warning banner and cannot submit new grades without admin approval.

💡
Tip: Use the keyboard — press Tab to move between grade dropdowns and Enter to confirm a selection for faster entry.

AI Grading Assistant

When grading a section, expand the AI Grading Assistant panel above the grade table. Three tools are available:

  • Suggest Grades: AI analyzes student data and suggests grades with reasoning and confidence levels. Click “Apply All” to populate the dropdowns.
  • Check Consistency: Flags outliers, attendance-grade mismatches, and unusual grade clustering.
  • Analyze Distribution: Shows grade distribution with mean, median, and standard deviation.
Chapter 5

Attendance

Record and review student attendance for each class session.

Taking Attendance

  1. 1
    Navigate to the Course
    Go to My Courses, click the section, then open the Attendance tab.
  2. 2
    Select Today’s Date
    The date defaults to today. You can also select a past date to record or amend attendance retroactively.
  3. 3
    Mark Each Student
    For each student, select Present, Absent, Late, or Excused.
  4. 4
    Save
    Click Save Attendance. The records are stored immediately and visible to students in their portal.
Attendance — MGT301-A • March 2, 2026 📅 Mar 2, 2026 ▾ Student ID Present Absent Late Excused A Amira Al-Maktoum STU-2024-0001 K Khalid Hassan STU-2024-0042 F Fatima Al-Suwaidi STU-2024-0087 M Mohammed Al-Rashid STU-2024-0103 Marked: 3 of 4 students • 1 Present 1 Absent 1 Late Save Attendance ⚠ Khalid Hassan: attendance at 68% (below 75% threshold) — flagged for Student Success review
Attendance — radio-button form with Present/Absent/Late/Excused and low-attendance warning

Attendance History

Below the entry form, a history table shows past sessions with attendance percentages. Use this to quickly identify students with low attendance patterns.

Attendance Percentages

Each student has a running attendance percentage (present sessions / total sessions). The system automatically flags students below 75% attendance for the Student Success SphereAgent to review.

📝
Note: Attendance records are unique per section + student + date. If you re-save for the same date, the previous record is updated (not duplicated).
Chapter 6

Course Materials

Upload and organize lecture notes, slides, readings, and other resources for your students.

Uploading Materials

  1. 1
    Open Course Materials
    Navigate to My Courses → [Course] → Materials tab.
  2. 2
    Click Upload
    Click the Upload Material button. Fill in the title, select a category, and choose the file.
  3. 3
    Set Visibility
    Choose whether the material is Published (visible to students) or Draft (hidden until you publish).

Categories

Organize materials into categories for easy browsing:

  • Lecture Notes — class notes and slides
  • Readings — required and supplementary reading
  • Assignments — homework and project briefs
  • Exams — past exams and study guides
  • Other — miscellaneous resources

Student Access

Published materials appear in the student’s Course Materials section within their portal. Students can download files directly. Draft materials are only visible to you.

Chapter 7

Office Hours

Create recurring availability slots and manage student bookings.

Creating Office Hour Slots

  1. 1
    Go to Office Hours
    Click Office Hours in the sidebar.
  2. 2
    Add a Slot
    Click Add Office Hours. Select the day of week, start time, end time, location (room number or “Online”), and whether it recurs weekly.
  3. 3
    Save
    The slot appears on your calendar and becomes bookable by enrolled students.

Managing Bookings

When a student books a slot, you receive a notification. The Office Hours page shows a list of upcoming bookings with:

  • Student name and section
  • Date, time, and location
  • Status: Confirmed or Cancelled

Cancelling a Slot

To cancel an office hours session (e.g., holiday or conflict), click the slot and select Cancel. All students with bookings for that slot will be notified automatically via the notification system.

💡
Tip: Set a brief description on your office hour slots (e.g., “Project Q&A”) to help students know what to expect.
Chapter 8

Messages

Communicate directly with enrolled students through the built-in messaging system.

How Messaging Works

The messaging system is enrollment-gated: you can only message students enrolled in your sections, and they can only message you if they are enrolled. This ensures privacy and relevance.

Sending a Message

  1. 1
    Open Messages
    Click Messages in the sidebar. You see a split-panel view: thread list on the left, conversation on the right.
  2. 2
    Start or Continue a Thread
    Click New Message to start a conversation with a student, or click an existing thread to continue. Threads are unique per faculty + student + section.
  3. 3
    Type and Send
    Type your message and press Enter or click Send. The student receives a real-time notification.
Messages + New A Amira Al-Maktoum MGT301-A • Thank you for the... 2m 2 K Khalid Hassan FIN201-B • Can I schedule a... 1h F Fatima Al-Suwaidi MGT301-A • I submitted the... 3h M Mohammed Al-Rashid FIN201-B • About the midterm... 1d Amira Al-Maktoum — MGT301-A Professor, I have a question about the case study assignment due next week. Sure, which part are you unsure about? Thank you for the clarification! I'll apply the framework you mentioned. Type a message...
Messages — split-panel inbox with thread list (left) and conversation view (right)

Unread Counts

The sidebar badge on Messages shows your total unread message count. Each thread in the list also shows its individual unread count. Opening a thread automatically marks its messages as read.

📝
Note: Messages are delivered in real-time via Server-Sent Events (SSE). If your browser loses connection, messages will appear the next time the page loads.
Chapter 9

Schedule & Profile

View your weekly timetable and manage your profile information.

Weekly Schedule

The Schedule page displays your weekly timetable in a visual grid format. Each block shows:

  • Course code and section number
  • Day and time
  • Room assignment

The schedule is read-only — it is populated from the institutional scheduling system. If you notice an error, contact the Scheduling department or your department head.

Profile

The Profile page shows your information as stored in the system:

  • Name, title, department
  • Email and phone
  • Office location
  • Bio — a short professional summary visible to students

You can update editable fields and click Save Changes. Some fields (like department and title) may be locked by administration.

Signing Out

Click your name or avatar in the top-right corner of the navigation bar and select Sign Out. You will be returned to the login page.

💡
Tip: Keep your bio updated — students see it when browsing course information and booking office hours.
Chapter 10

Faculty Intelligence

AI-powered analytics tailored for instructors — teaching insights, student risk, and workload management.

Accessing Intelligence

The Faculty Intelligence page provides five tabs of analytics computed from your teaching data:

Teaching Insights

AI-generated insights about your teaching effectiveness:

  • Section performance comparisons (which sections have higher/lower average grades)
  • Engagement patterns (attendance vs. grade correlation)
  • Priority-colored insight cards with actionable recommendations

At-Risk Students

Overview of students across your sections who are flagged as at-risk:

  • Student name, section, risk level, and primary risk factor
  • Links to contact the student or view their profile
  • Trends showing whether risk levels are improving or worsening

Office Hour Utilization

Analytics on your office hours:

  • Slots offered vs. slots booked (utilization rate)
  • Most popular time slots
  • No-show rate tracking

Workload Summary

Your teaching load at a glance:

  • Total sections, total students, teaching hours per week
  • Comparison to department average
  • Workload classification (light/normal/heavy)

Grade Analytics

Grade distribution analysis across your sections:

  • Grade distribution by section (A/B/C/D/F percentages)
  • Average GPA per section
  • Comparison to institutional averages
💡
Tip: The top 3 teaching insights also appear as cards on your Dashboard page. Click “View All” to navigate to the full Intelligence page.
Chapter 1

Getting Started

Welcome to the UniversitasAI Alumni Portal — your lifelong connection to ADSM after graduation.

Who Can Access the Alumni Portal?

The alumni portal is available to students who have graduated and have an active alumni record. You must meet two conditions:

  • Your student status is set to graduated
  • An Alumni Record exists for you in the system (created at graduation)

Logging In

You log in with the same credentials you used as a student. No new account is needed.

  1. 1
    Open the Alumni Portal
    Navigate to the alumni portal URL (typically alumni.yourdomain.com).
  2. 2
    Enter Your Student Credentials
    Use the email and password from your student account. The system verifies your graduation status automatically.
  3. 3
    Access Your Dashboard
    You arrive at the Alumni Dashboard with your alumni ID, engagement summary, and quick links.
📝
Note: If you cannot log in, it may mean your alumni record has not been created yet. Contact the Alumni Relations office for assistance.

Portal Layout

The alumni portal sidebar contains:

  • Dashboard — overview and alumni ID
  • Transcript — your academic record
  • Career Services — job listings and resources
  • Directory — search fellow alumni
  • Events — upcoming alumni events
  • Benefits — alumni perks and certifications
  • Profile — update your information

First-Login Tour

A 3-step welcome tour greets you on first login:

  1. 1
    Welcome Back
    Your lifelong connection to ADSM after graduation.
  2. 2
    Transcript & Career
    Access your official transcript and browse career services.
  3. 3
    Events & Benefits
    RSVP to events, claim benefits, download certifications.

Skip anytime — the tour only appears once.

Chapter 2

Dashboard

Your alumni home page with key information at a glance.

Overview Cards

The dashboard displays summary cards showing:

🏆
Alumni ID
Your unique alumni identifier (e.g., ALM-2025-0001), used for official alumni communications.
🎓
Program & Graduation
The program you completed and your graduation date.
Engagement Level
Your engagement tier (Bronze, Silver, Gold, Platinum) based on event attendance, donations, and portal activity.
📅
Upcoming Events
The next alumni event you can attend.
Welcome back, Amira Alumni ID: ALM-2025-0001 • MBA, Graduated 2025 • Engagement: Gold ⭐ A 🏆 GPA at Graduation 3.72 Dean’s List Engagement Level Gold 3 events attended 💼 Job Listings 24 5 new this week 📅 Next Event Mar 15 Alumni Mixer Quick Actions: 📄 Transcript 💼 Job Search 👥 Directory 📅 Events Recent Activity 📅 Registered for Alumni Mixer (Mar 15) • 📄 Transcript requested (Feb 28) • 💼 Saved 3 job listings
Alumni Dashboard — welcome banner, KPI cards, quick actions, and recent activity

Quick Links

The dashboard also includes quick-access buttons for your most common tasks: requesting a transcript, browsing job listings, and updating your profile.

Chapter 3

Transcript

View your complete academic record and request official transcripts.

Academic Record

The transcript page shows your full academic history, organized by term:

  • Course code, title, and credits
  • Grade earned
  • Term GPA and Cumulative GPA

This is a read-only view of your finalized academic record.

Academic Transcript Amira Al-Maktoum • MBA • Graduated May 2025 • Cumulative GPA: 3.72 📄 Request Official Fall 2024 — Term GPA: 3.85 Code Course Title Credits Grade Quality Points MGT501 Organizational Behavior 3 A 12.0 FIN510 Financial Strategy 3 A- 11.1 MKT520 Strategic Marketing 3 A 12.0 Spring 2025 — Term GPA: 3.60 Code Course Title Credits Grade Quality Points MGT590 Capstone Project 6 B+ 19.8
Transcript — term-organized academic record with GPA and official request button

Official Transcript Requests

For official purposes (employer verification, graduate school applications), you can request a certified transcript through the portal. The request is processed by the Registrar’s office.

💡
Tip: You can use the browser’s print function (Ctrl+P) to save an informal copy of your transcript as a PDF.
Chapter 4

Career Services

Access job listings, career resources, and employer connections.

Job Listings

The Career Services page displays current job postings sourced from ADSM’s employer network. Each listing shows:

  • Position title and company
  • Location and employment type (full-time, part-time, contract)
  • Application deadline and link

Employer Information

Browse employer profiles to learn about companies that actively recruit ADSM graduates. See their industry, size, and open positions.

LinkedIn Integration

Link your LinkedIn profile through your Profile page. This helps Career Services understand alumni career trajectories and connect you with relevant opportunities.

Chapter 5

Alumni Directory

Find and connect with fellow ADSM graduates.

Searching the Directory

The directory lets you search alumni by:

  • Name
  • Graduation year
  • Program
  • Current employer or industry

Privacy Settings

Your visibility in the directory is controlled through your Profile settings. You can choose to show or hide your contact information, employer, and LinkedIn URL from other alumni.

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Tip: The directory is a powerful networking tool. Keep your profile current so classmates and recruiters can find you.
Chapter 6

Events

Browse, register for, and review alumni events.

Upcoming Events

The Events page shows upcoming alumni gatherings, workshops, and networking sessions. Each event card displays:

  • Event title and description
  • Date, time, and venue
  • Registration status and capacity

Registering for Events

Click Register on an event card to RSVP. You will receive email confirmation. Some events may have limited capacity — register early.

Past Events

The page also includes an archive of past events with photos and summaries, so you can stay up-to-date even if you missed a session.

Chapter 7

Benefits & Certifications

Access exclusive alumni perks and professional certifications.

Alumni Benefits

ADSM alumni enjoy a range of benefits depending on their engagement level:

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Library Access
Continued access to ADSM’s digital library and research databases.
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Career Workshops
Free access to professional development workshops and webinars.
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Discounts
Special rates on continuing education courses, events, and campus facilities.

Certifications

View and download your professional certifications earned through ADSM programs. These include completion certificates, professional development badges, and accreditation records.

Claiming Benefits

Some benefits require activation. Click Claim next to any benefit to activate it. Your engagement level determines which benefits are available to you.

Chapter 8

Profile

Keep your alumni profile current to stay connected.

Personal Information

Your profile page shows and allows editing of:

  • Name and contact details (email, phone)
  • Current employer and position
  • LinkedIn URL
  • Career outcomes — a brief summary of your professional journey since graduation

Engagement Level

Your engagement level is displayed on your profile and is calculated from:

  • Event attendance
  • Portal activity (logins, profile updates)
  • Contributions (mentoring, donations, referrals)

Higher engagement unlocks additional benefits (see Chapter 7).

Signing Out

Click your name in the top navigation bar and select Sign Out.

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Tip: Update your employer and career outcomes annually. This data helps ADSM showcase alumni success and attract future students.